Where To Get Help (New Zealand)

In an emergency dial 111

For other countries, I have added a few international links at the bottom of this. It’s always OK to ask for help.You can contact me on NZ 02041488887 during business hours. For urgent help try the following:

1737, Need to talk? Free call or text 1737 any time for support from a trained counsellor

Samaritans suicide helpline (non-religious) – 0800 726 666

Lifeline – 0800 543 354 or (09) 5222 999 within Auckland

Youthline – 0800 376 633, free text 234 or email talk@youthline.co.nz or online chat

Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO)

Anxiety New Zealand – 0800 ANXIETY (0800 269 4389)

Depression Helpline – 0800 111 757 or free text 4202 (to talk to a trained counsellor about how you are feeling or to ask any questions)

Women’s Refuge Crisisline – 0800 733 843 (0800 REFUGE) (for women living with violence, or in fear, in their relationship or family).

Shakti Crisis Line – 0800 742 584 (for migrant or refugee women living with family violence).

Safe to Talk – 0800 044 334 or free text 4334 for help to do with sexual harm. Available 24/7 and staffed by trained counsellors.

Warmlines for people experiencing mental illness or those supporting them
Free peer support services for people experiencing mental illness or those supporting them:

Canterbury and West Coast – 03 379 8415 / 0800 899 276 (1pm to midnight, seven nights).

Wellington 0800 200 207 (7pm–1am, Tuesday to Sunday).

Auckland Central 0508 927 654 or 0508 WARMLINE (8pm to midnight, seven nights).

Help for children and teens
What’s Up – 0800 942 8787 (for 5–18 year olds). Phone counselling is available Monday to Friday, midday–11pm and weekends, 3pm–11pm. Online chat is available 7pm–10pm daily.

Kidsline – 0800 54 37 54 (0800 kidsline) for young people up to 18 years of age. Open 24/7.

thelowdown.co.nz – or email team@thelowdown.co.nz or free text 5626

Help for parents, family and friends
Supporting Families in Mental Illness – 0800 732 825

EDANZ – improving outcomes for people with eating disorders and their families. Freephone 0800 2 EDANZ or 0800 233 269, or in Auckland 09 522 2679. Or email info@ed.org.nz.

Parent Help – 0800 568 856 for parents/whānau seeking support, advice and practical strategies on all parenting concerns. Anonymous, non-judgemental and confidential.

Family Services 211 Helpline – 0800 211 211 for help finding (and direct transfer to) community based health and social support services in your area.

Skylight – 0800 299 100 for support through trauma, loss and grief; 9am–5pm weekdays.

https://yellowbrickroad.org.nz – Supporting families towards mental wellbeing.

Other specialist helplines
Sexuality or gender identity helpline
OutLine Aotearoa– 0800 688 5463 (0800 OUTLINE) provides confidential telephone support and online chat support between 6pm-9pm every day.

Rural Support Trust – 0800 787 254 (0800 RURAL HELP)

Alcohol and Drug Helpline – 0800 787 797 or online chat

Are You OK – 0800 456 450 family violence helpline.

Gambling Helpline – 0800 654 655

Men/Masc help, male trauma – https://www.menandtrauma.nz

Seniorline – 0800 725 463 A free information service for older people.

0508MUSICHELPS – The Wellbeing Service is a 24/7 online, on the phone and in-person counselling service fully funded by the NZ Music Foundation and provided free of charge to those in the Kiwi music community who can’t access the help they need due to hardship and other circumstances. Call 0508 MUSICHELP.

Shine – 0508 744 633 confidential domestic abuse helpline.

Quit Line – 0800 778 778 smoking cessation help.

Vagus Line – 0800 56 76 666 (Mon, Wed, Fri 12 noon – 2pm). Promote family harmony among Chinese, enhance parenting skills, decrease conflict among family members (couple, parent-child, in-laws) and stop family violence.

List of Aotearoa based help lines https://mentalhealth.org.nz/helplines

(I will add to this as I locate new resources)

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